FAQs

                        FREE SHIPPING ON ALL SHIPPING KITS, PRE-PUNCHED DELI CUPS AND INSULATED SHIPPING BOXES
                    

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- What are the operating hours of All Pro Shipping's customer service team?

- What can I ship through All Pro Shipping?

- Do you have other sources of useful information?

- Why does my package go to Memphis or Indy first?

- How do delays happen and something gets stuck at the hub?

- Shipping box standards

- Choosing a FedEx shipping service

- How do I send a package with All Pro Shipping?

- How do I get my shipment held at a FedEx facility?

- How do I get FedEx to pick up my package?

- Does FedEx pick up or deliver on holidays?

- How can I tell which hub my package will be routed through?

- How can I track my package?

- Why do you want my package weight and dimensions?

- When will my package arrive?

- The label I just bought has today’s dates on it, but I do not want to use it until later. What do I do?

- How long is my shipping label good for?

- How do I email a shipping label?

- How does All Pro Shipping Insurance work?

- How do I file an insurance claim?

- How do I avoid additional charges?

- Why did you charge my credit card after my package shipped?

- How do I update my credit card info?

- What are your return and refund policies?

- Terms and Conditions

- Privacy Policy

Frequently

Asked Questions

Shipping Standards

You must use a new, or like new, cardboard box.

The box should not bear markings that indicate dangerous or illegal content.

You may use FedEx branded boxes provided that your packaging inside the box properly protects and cushions the contents.

All Pro Shipping offers non-live shipments with the following FedEx shipping services:

Priority Overnight
2Day
Express Saver (three day)
Ground (to business addresses)
Home Delivery (to residential addresses)

Live shipments must be sent via one of our other properties.

Shipping is within the United States only. We do not do any import or export shipping at this time. Requests for international shipping may be able to be accommodated by special request through info@allproshipping.com.

Frequently

Asked Questions